Shipping Policy

Overview

Thank you for visiting Bitsu Creation! We are committed to providing a seamless shopping experience, including timely and efficient shipping of your orders. This Shipping Policy explains how we process, ship, and deliver your purchases.

Shipping Methods

We offer the following shipping options for your convenience:

Standard Shipping: Delivery within 5–7 business days.

Express Shipping: Delivery within 2–3 business days.

Overnight Shipping: Next-day delivery for orders placed by 3:00 PM IST.

Note: Delivery times are estimates and may vary depending on your location and unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your destination, order weight, and size.

We offer free standard shipping on orders over ₹1,000.

Additional charges may apply for express or overnight shipping.

Order Processing Time

Orders are typically processed within 2–3 business days.

Processing begins after payment confirmation and receipt of all required customization details (photos, text, or design instructions).

Once your order is shipped, you will receive a confirmation email or WhatsApp message along with a tracking number to monitor your shipment.

Delivery Times

Please allow additional time for delivery during peak seasons, holidays, or unforeseen courier delays.

Delivery times vary based on your location and the shipping method selected.

While we strive to meet estimated delivery times, delays caused by the courier service are beyond our control.

International Shipping

Currently, we do not offer international shipping outside India.

For special international shipping requests, please contact us for a shipping quote.

Lost or Damaged Orders

If your order is lost or damaged in transit, please contact us within 48 hours of delivery at:

Email: bitsu05@gmail.com

Phone/WhatsApp: +91 87894 76230

We will assist you promptly to resolve the issue and arrange a replacement if necessary.

Contact Us

For any questions or concerns regarding shipping, please reach out to our customer service team:

Email: bitsu05@gmail.com

Phone/WhatsApp: +91 87894 76230

Thank you for choosing Bitsu Creation! We look forward to delivering your personalized creations safely and promptly.